VELORIQ Lighting
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Yes, we welcome sample orders for testing and quality inspection. Mixed samples are acceptable.
Samples require 2-5 days, while bulk orders depend on actual circumstances.
We typically ship via DHL, UPS, FedEx, or TNT. Delivery usually takes 3-5 days. Air and sea freight are also available.
First, inform us of your requirements, application, and quantity. Second, we provide a quotation based on your specifications or our recommendations. Third, the customer confirms the sample and arranges a deposit. Fourth, we initiate production and keep you updated on progress.
Yes. Please formally notify us before production and confirm the design using our sample first.
First, our products are manufactured under strict quality control with a defect rate below 0.02%. Second, within the warranty period, we will send replacement lights via a small new order. For defective bulk products, we will repair and reship them, or discuss solutions based on actual circumstances.
