Frequently Asked Questions
Are you a factory or a trading company?
We are a professional LED lighting products factory. We have been producing and exporting high-quality LED lighting since 2012.
Do you provide OEM or ODM services?
Yes, we have a strong development team. Products can be customized according to your specific requests and functional requirements.
What is the warranty for your products?
We provide a 5-year warranty on our materials and workmanship. Our commitment is to ensure full customer satisfaction through our dedicated support.
Can you provide relevant certification and documentation?
Yes, we can provide most documentation including Certificates of Analysis, Conformance, Insurance, Origin, and other required export documents.
How do you ensure safe delivery of products?
We always use high-quality, professional packaging to ensure products are protected during transportation.
What are the available shipping methods?
Goods can be shipped via express delivery (DHL, UPS, FedEx), air, sea, or land transportation depending on the order volume and urgency.
VELORIQ Lighting
